Thank you for shopping at b2csystems.
If, for any reason, You are not completely satisfied with a purchase We invite You to
review our policy on refunds and returns. The following terms are applicable for any
products that You purchased with Us.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Return and Refund Policy:
- Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to B2C Systems Ltd, 504, Chiranjiv Tower, 43, Nehru Place, Delhi, India-110019.
- Goods refer to the items offered for sale on the Service.
- Orders mean a request by You to purchase Goods from Us.
- Service refers to the Website.
- Website refers to b2csystems, accessible from b2csystems.com
- You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Your Order Cancellation Rights
You are entitled to cancel Your Order within 30 days without giving any reason for doing
so.
The deadline for cancelling an Order is 30 days from the date on which You received the
software or on which a third party you have appointed, who is not the carrier, takes
possession of the product delivered.
In order to exercise Your right of cancellation, You must inform Us of your decision by
means of a clear statement. You can inform us of your decision by:
- By email: [email protected]
- By phone number: +91 - 9810298711
We will reimburse You no later than 14 days from the day on which We receive the returned purchase. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.
Conditions for Returns
In order for the service to be eligible for a return, please make sure that:
- The service was purchased in the last 30 days
- The documents related to service with thier original packaging
Returning Goods
You are responsible for the cost and risk of returning the Goods to Us. You should send
the Goods at the following address:
504, Chiranjiv Tower, 43, Nehru Place, Delhi, India-110019
We cannot be held responsible for Goods damaged or lost in return shipment. Therefore,
We recommend an insured and trackable mail service. We are unable to issue a refund
without actual receipt of the Goods or proof of received return delivery.
Gifts
If the Goods were marked as a gift when purchased and then shipped directly to you,
You'll receive a gift credit for the value of your return. Once the returned product is
received, a gift certificate will be mailed to You.
If the Goods weren't marked as a gift when purchased, or the gift giver had the Order
shipped to themselves to give it to You later, We will send the refund to the gift
giver.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us:
- By email: [email protected]
- By phone number: +91 - 9810298711